Refund & Returns Policy
Last updated: 2025
We aim to deliver high-quality herbal products. If you are not satisfied, our policy explains how returns and refunds work.
Eligibility for Returns
We accept returns only if:
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The product is damaged, defective, or wrong item received
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You notify us same days of delivery
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The product is unopened, unused, and in its original packaging
Note: We cannot accept returns for opened or used herbal powders due to hygiene and safety reasons.
Non-Returnable Items
❌ Opened herbal powders
❌ Used products
❌ Products with missing packaging
❌ Items purchased during clearance sales
Refund Process
Once your return is approved:
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Refunds are issued to the original payment method
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Refund processing time: 5–7 business days
Replacement
If the product is defective or damaged, we offer:
✔ Free replacement
✔ Fast re-shipping
Cancellations
Orders can be canceled before they are shipped.
Once shipped, cancellations are not possible.
Contact for Return Support
📧 official@abhaypuram.com
📞 9243011591