Refund & Returns Policy 

Last updated: 2025

We aim to deliver high-quality herbal products. If you are not satisfied, our policy explains how returns and refunds work.

Eligibility for Returns

We accept returns only if:

  • The product is damaged, defective, or wrong item received

  • You notify us same days of delivery

  • The product is unopened, unused, and in its original packaging

Note: We cannot accept returns for opened or used herbal powders due to hygiene and safety reasons.

Non-Returnable Items

❌ Opened herbal powders
❌ Used products
❌ Products with missing packaging
❌ Items purchased during clearance sales

Refund Process

Once your return is approved:

  • Refunds are issued to the original payment method

  • Refund processing time: 5–7 business days

Replacement

If the product is defective or damaged, we offer:
✔ Free replacement
✔ Fast re-shipping

Cancellations

Orders can be canceled before they are shipped.
Once shipped, cancellations are not possible.

Contact for Return Support

📧 official@abhaypuram.com
📞 9243011591